How works offers you, the gelato artisan, a simple and professional online system for purchasing semi-finished ingredients, bases, and all products to prepare quality artisan gelato. You can choose from a large catalogue with a selection of products from the best national producers. Order when you want, during the time of day and week that you want, from home, from your facility, from your PC, tablet or cell phone.

Register and discover

With, you can evaluate and select products for your facility by selecting from multiple offers; you can consult the product charts and get details on the ingredients; you can discover “Create your display case” suggestions by browsing through a selection of (18) several available flavors. It’s your own online catalogue that you can consult whenever you want, at your own pace and time, based on your own needs. Register now: you’ll get access to the catalogue and you’ll also discover the prices reserved for you. Registration is fast: all you need are your company data (company name and VAT number) and contact information, your usual email and cell phone number. (Ok for EU – check for extra Eu) Once you’ve sent your registration request, one of our operators will verify the information and contact you directly to welcome you to (again we have to close the Onboarding process to cvlear this step)

How to order

You can order on just as you do through your usual e-commerce channels, by selecting the products from the catalogue and adding them to the cart. We offer you a wide selection of payment options: credit or debit card, traditional bank wire, instant payment from your home banking through MyBank, PayPal, or COD (cash by delivery). Choose the method you prefer. If you need more information on products, the purchasing process, delivery, or any other aspect, just contact us; we’ll be happy to help.

Shipping and delivery

To ship your order, we use an excellent logistics center that’s certified to guarantee the highest standards of quality for handling food and pharmaceutical products. Orders are generally sent within 5 business days after receipt of payment: products will be adequately packaged to protect them during transport. We nevertheless recommend that you accept delivery subject to inspection, so that you can advise the shipper of any hidden damage to the products during shipping. In your customer area you can also indicate your delivery addresses, insignia, contact telephone number and hours for receiving goods.

My Gelateria helps you keep everything under control

Keep your orders, data, and addresses under control with My Gelateria, an area designed to manage your purchases and coupons, and receive personalized offers based on your habits. Advice, recipes and information Gelq also offers information, advice, and recipes to all gelato businesses in Italy and around the world, which daily revitalize the great tradition of artisanal Italian gelato. Subscribe to the newsletter to get advance information in your mailbox.