Shipping and delivery

Italian customers - Deliveries in Italian territory.

Delivery is free for orders over €300.00 (excluding VAT). For orders under €300.00 (excluding VAT) shipping is €8.20 (excluding VAT). Orders are generally sent within 5 business days after payment is received and are shipped via courier. You can track your order in your customer area, using the link provided to the website of the courier making the delivery. We recommend grouping articles into a single order. It is not possible to group two distinct orders placed separately, so shipping costs will be charged for each of them. The products will be appropriately packaged so they are protected during transport. We nevertheless always recommend delivery subject to inspection, so that the courier can be advised of any hidden damage to the products during shipment. For other information on shipping, please see the Conditions of sale

EU customers - Deliveries in EU countries.

Shipping is free for orders over €1000.00. For orders between €500.00 and €1000.00 shipping is €15.00. For orders under €500.00 shipping is €28.00. Orders are generally sent within 5 business days after payment is received and are shipped via courier. You can track your order in your customer area, using the link to the website of the courier making the delivery. We recommend grouping articles into a single order. It is not possible to group two distinct orders placed separately, so shipping costs will be charged for each order separately. The products will be appropriately packaged so they are protected during transport. We nevertheless always recommend delivery 'Subject to Inspection', so that the courier can be advised of any hidden damage to the Products during shipment. For other information on shipping, see the Conditions of sale

Non EU customers - Deliveries outside the EU countries.

The delivery of the purchased products is usually entrusted to an international courier. The delivery service cost is quoted by Gelq.it during the overall quotation process which include the total price for the acquired goods. Customs operations costs at the port of destination and the delivery costs from the port to the final destination are not included (Incoterms DAP). We nevertheless always recommend the delivery ‘Subject to Inspection’, so that the courier can be advised of any hidden damage to the products during shipment. The customer may decide to use his own trusted courier, in this case the organization and all transport costs and customs operations are fully beared by the customer (Incoterms EXW).  The products will be appropriately packaged so they are protected during transport.  For other information on shipping, please see the Conditions of sale.